Refund & Cancellation Policy

AlphaQuest Research charges fees only for research services. Fees are never linked to profits, and we do not offer profit sharing or assured returns. This policy follows the SEBI (Research Analysts) Regulations and SEBI circulars for research analysts.

Refund policy

• If you end your subscription before it expires, or if AlphaQuest Research ends the service, you can ask for a refund of the fee for the unexpired period. The refund is calculated in proportion to the days not used (pro-rata), with no cancellation charge.
• If our SEBI registration is suspended or cancelled, the fee for the unexpired period is refunded in the same way.
• Research access ends on the day the refund is processed.
• Fees are collected in advance for at most one year, as permitted for research analysts.

Cancellation

You can cancel at any time. Subscriptions never renew automatically and there is no auto-debit — you renew only if you choose to, from your client portal.

How to ask for a refund

1. Email info@alphaquestresearch.com or WhatsApp +91 95919 78886 from your registered email or mobile, with your invoice number.
2. We confirm the refund amount and process it within 7 working days of your request.
3. The money goes back to the card, UPI or bank account you paid from (through Razorpay). Banks usually take 5–7 working days to show it. You receive a credit note by email.

Example

You pay ₹7,999 for a quarterly plan of 92 days and cancel after 30 days. The unexpired period is 62 days, so the refund is ₹7,999 × 62 ÷ 92 = ₹5,390 (rounded down to the rupee).

Grievances: if you are not satisfied with our response, you can contact SEBI through SCORES (scores.sebi.gov.in) or use the SMART ODR platform (smartodr.in). Investments in securities markets are subject to market risks. Read all related documents carefully before subscribing.