Frequently Asked Questions

No. SEBI explicitly prohibits any guarantee or assurance of returns. We provide research and analysis only — investments in the securities market are subject to market risk.

We cover Indian cash equities (NSE / BSE) and equity derivatives (Nifty, Bank Nifty and lead F&O stocks). Coverage of new instruments is announced inside the platform.

All research is delivered through our Telegram channel, email and the in-app dashboard. Levels and reports are time-stamped and archived for your records.

Every paid transaction requires a fresh, time-stamped electronic consent (eSign). The signed PDF is stored securely and is downloadable from your dashboard.

Yes — please review the Refund Policy. Refund eligibility depends on the service type and the time elapsed since purchase.

All sensitive data (PAN, mobile, eSign records) is encrypted in transit and at rest. Payments are processed by Razorpay — we never store card or UPI credentials. Access to client records is restricted, audited, and logged in line with SEBI cybersecurity guidance.

We do not offer a free trial in line with SEBI norms for research analysts. Instead, every plan is governed by a transparent refund window — see the Refund Policy for full details.

Equity covers cash-market positional and swing setups. F&O focuses on intraday and option strategies for Nifty / Bank Nifty / lead F&O stocks. Pro bundles both, plus morning sentiment reports and quarterly review sessions.

Yes. Reach out to support@alphaquestresearch.com and we will pro-rate the difference on your next billing cycle. Active sessions remain uninterrupted during the upgrade.